User Guidelines
Please follow these rules for your safety and fun memories!
11/30~12/15 Operating Hours
* Water park is closed on Tuesday, Wednesday and Thursday.
| Category | Weekdays and Weekends | |
|---|---|---|
| 4th Floor | Waterpark | 10:00~18:00 |
| 5th Floor | Ticket Sales Closing | 10:00~19:30 |
| Ticket Office | 10:00~21:30 | |
| Sauna | 10:00~21:30 | |
| Cheongsudang | 10:00~21:00 | |
| 6th Floor | Spa | 10:00~21:00 |
- Please note that admission and operating hours may change depending on the situation on-site.
- The ticket allows access to ClubD Oasis and its recreational facilities.
- Children under 36 months can enter for free with proof of age.
- Prices are subject to change without prior notice. We appreciate your understanding.
- For inquiries about prices: Call 1566-8007 (Customer Service Hours: 10 AM - 6 PM, year-round including weekends, lunch break from 11:30 AM to 1 PM)
- Parking fees can be settled at the self-service machine next to the shoe locker on the 5th floor. (If additional charges apply, the company is not responsible.)
10/14~10/27 Operating Hours
* Every Tuesday (October 15, 22, 29), there will be an early closure at 6:00 PM for Clean Time (the entire facility closes at 6:00 PM).
| Category | Weekdays | Weekends | ||
|---|---|---|---|---|
| 4th Floor | Waterpark | 10:00~18:00 | ||
| 5th Floor | Ticket Sales Closing | 10:00~19:30 | ||
| Ticket Office | 10:00~21:30 | |||
| Sauna | 10:00~21:30 | |||
| Cheongsudang | 10:00~21:00 | |||
| 6th Floor | Spa | 10:00~21:00 | ||
- Please note that admission and operating hours may change depending on the situation on-site.
- Children: Ages 36 months to 12 years / Adults: Ages 13 and above
- The ticket allows access to ClubD Oasis and its recreational facilities.
- Children under 36 months can enter for free with proof of age.
- Prices are subject to change without prior notice. We appreciate your understanding.
- For inquiries about prices: Call 1566-8007 (Customer Service Hours: 10 AM - 6 PM, year-round including weekends, lunch break from 11:30 AM to 1 PM)
- Parking fees can be settled at the self-service machine next to the shoe locker on the 5th floor. (If additional charges apply, the company is not responsible.)
User Guidelines
- For a safe and enjoyable experience, please make sure to read and understand the rules and guidelines on the website.
- During peak times, you may not be able to enter immediately due to ‘entry restrictions’ to ensure a pleasant experience for everyone.
- Please check the usage and facility operation details in advance, as they may vary depending on on-site conditions.
- We are not responsible for any disadvantages caused by reselling or purchasing from unauthorized sellers.
- For your safety, tube-type life jackets without buoyancy aids are not allowed. (Including inflatable arm aids)
- To ensure safety and enjoyment, the following items are prohibited:
- Food, mats, all glass products, snorkel equipment (including snorkel goggles), fins, diver masks, pets, large water play equipment (over 1m in width/length), strollers, wagons, carts (any wheeled transportation), etc.
- Other items that may compromise guest safety and pool hygiene may also be restricted or requested for storage.
- All outside food is prohibited. Please store any brought food in the designated food storage area.
- Special meals for infants and some customers with dietary restrictions (e.g., allergies) can be requested from the staff.
- All alcoholic beverages are prohibited upon entry. Alcohol sold within the facility can only be consumed in designated areas.
- For certain internal experience facilities, specific attire is required based on the characteristics of the ride.
- Body Slides: Usage is restricted if wearing rash guards, swimsuits with metal or plastic hooks, leggings shirts (regardless of material), swimsuits with metal attachments, beach pants, or wrap skirts.
- Tube Slides: Usage is restricted if wearing swimsuits with sharp decorations, earrings, necklaces, piercings, bracelets, hats, glasses, sunglasses, or any attire that could cause injury.
- For safe water play, guests with contagious diseases are not allowed to enter.
- Children and the elderly may have restricted access to certain attractions due to the risk of injury.
- According to the Enforcement Rule of Article 4, Paragraph 7 of the Public Sanitation Act, children aged 4 years (48 months) and older are not allowed to enter the bathhouse or changing rooms with the opposite sex.
- Persons who are intoxicated or engage in behavior that causes inconvenience to others will not be allowed entry and may be restricted from using the facilities.
- Guests with excessive tattoos that may cause discomfort to others may be restricted from entry and use. Please wear outer clothing or follow the staff's guidance.
Precautions
- When using the water park, you must wear a hat.
- Only hats that can fully cover your hair, such as swimming caps, baseball caps, and headscarves, are allowed.
- When using the water park, you must wear clothes made of swimwear material.
- Water sports wear such as wake pants and rash guards are also allowed.
- You cannot enter the water in everyday clothing.
- For safety, please wear aqua shoes inside the water park. For water quality hygiene, please avoid slippers and sandals.
- Swimsuits are sold at the Aqua Shop (5th floor), and there is no rental service for swimsuits.
- Children under 10 years old and the elderly must be accompanied by a guardian.
- Please do sufficient warm-up exercises before playing in the water.
- Since water play is physically demanding, please take a 10-minute break after 50 minutes of use.
- If your body temperature drops, please leave the water immediately and maintain your body temperature with a towel or stay in a warm indoor area.
- You must wear a life jacket to use the wave pool, and all users under 120cm in height must wear a life jacket for all facilities.
- We are not responsible for damaged swimsuits or accidents caused by customer negligence while using the slides.
- According to Article 153 of the Commercial Act (Responsibility for High-Value Items), we are not responsible for theft or loss of valuables not stored in the valuables storage.
- Sunbeds can be rented on a first-come, first-served basis at the site.
- Groups of 20 or more receive a group discount, which cannot be combined with other discounts or affiliate cards.
- Group reservations must be made in advance through the person in charge (no group entry on the day / detailed inquiries: main phone 1566-8007).
- Diving is dangerous upon entry, so please refrain from doing so.
- The indoor area is slippery, so please do not run and walk slowly. Especially for customers with children, please be careful of safety accidents.
- Please refrain from water play if you have epilepsy, skin diseases, heart disease, blood pressure issues, hypothermia, pregnancy, menstruation, or other conditions. CLUBD OASIS is not legally responsible for accidents.
- Infants under 3 years old must wear waterproof diapers or special infant swimwear (available at the Aqua Shop).
- If you lose your locker key (electronic key), please report it to the staff immediately and pay a loss fee (25,000 KRW).
- Lost items are kept for 7 days from the date of discovery and may be discarded after the retention period.
