FAQ

Parking

You can use the parking facilities at Haeundae LCT Mall from B1 to B5. The parking lot entrances are located at the Signiel Hotel entrance on the 3rd floor of LCT Mall and the LCT The Sharp entrance on the 1st floor of LCT Mall.

Parking fees can be settled using the parking payment tablets located in the lobby when you exit. The free parking hours are as follows: 7 hours for integrated ticket holders, 6 hours for the water park, and 5 hours for the spa.

Traffic

From the underground parking lot, use the orange entrances on each floor to reach the 3rd-floor entrance. If you are entering from the 1st floor, follow the orange guide lines to the 3rd floor.

Ticket

Various discount policies, including those for people with disabilities and national veterans, can be checked on the website. Please note that these policies may vary depending on the period.

Operation

After entering, proceed through the 5th floor main lobby and go into the men’s/women’s sauna (locker room). From inside the locker room, pass through the turnstile gate to move to the 4th floor Water Park. Please make sure to bring your locker key, as it is required.

The locker key can be used for both the shoe locker at the entrance and the personal locker inside the sauna. Please be sure to check your locker number printed on the admission ticket when you enter.

Cheongsudang can be accessed through a separate entrance from the men’s/women’s sauna on the 5th floor. The spa is located on the 6th floor.

The Cheongsudang open-air bath on the 5th floor allows entry with Spa clothes or swimsuits. The Spa on the 6th floor only permits entry with Spa clothes. It is convenient to bring your own swimsuit for use.

Towels: One towel per person is provided free of charge for customers with an integrated ticket or spa ticket. (No towels are provided with water park tickets. Additional rental fee: 1,000 KRW per towel)

Spa clothes: One set per person is provided free of charge. (For children under 36 months with free admission, rental of children’s spa clothes is available for 10,000 KRW per set. Personal clothing may be worn and is recommended.)

All facility, food, game, and item purchase costs incurred within the spa and water park can be paid using your locker room key. Payment can be settled at the payment counter upon exit.

Rentals are available at the rental shop on the 4th floor of the indoor water park.

Rental items are available as follows: Life jacket: 8,000 KRW (deposit 10,000 KRW), Beach towel: 10,000 KRW (deposit 10,000 KRW), Gown: 10,000 KRW (deposit 30,000 KRW), Sunbed (per person): 30,000 KRW (deposit 10,000 KRW)
Sunbed rentals are on a first-come, first-served basis. Please note that use may be restricted during peak periods.

2-person and 4-person cabanas are available by reservation.
Advance reservation is possible through the website. If no prior reservations exist, reservations can be made at the rental shop on the 4th floor.
Same-day cancellations are not allowed. Please check your schedule carefully. Usage fees and times are available on the website.

For safety and a pleasant environment, the following items are not allowed inside CLUBD OASIS
Food, picnic mats, all glass products, snorkeling equipment (including snorkel masks), fins, diver masks, pets, large inflatable devices (over 1m in width or length), strollers, wagons, carts, and other wheeled carriers.

For certain indoor activity facilities, designated attire must be worn; otherwise, use may be restricted.
Body slides: Use may be restricted if wearing rash guards, swimsuits with metal or plastic hooks, leggings/T-shirts (any material), swimsuits with metal parts, beach pants, or wrap skirts.
Navigator: Use may be restricted if wearing swimsuits with sharp decorations, earrings, necklaces, piercings, bracelets, hats, glasses, or sunglasses, as they may cause injury. For your safety, please follow these rules.

In the lazy river and wave pool, wearing a hat is mandatory. Acceptable hats include swim caps, baseball caps, and sun hats. However, sun visors with only a brim are not allowed.
Wearing aqua shoes is also mandatory inside the water park. Only aqua shoes designed for water activities are permitted. Crocs, dress shoes, sneakers, sandals, slippers, and flip-flops are not allowed.

※ Please note that we are not responsible for any slip accidents if aqua shoes are not worn. For your safety, we strongly recommend wearing them.