FAQ
Parking
A
You can use the parking facilities at Haeundae LCT Mall from B1 to B5. The parking lot entrances are
located at the Signiel Hotel entrance on the 3rd floor of LCT Mall and the LCT The Sharp entrance on
the 1st floor of LCT Mall.
A
Parking fees can be settled using the parking payment tablets located in the lobby when you exit. The free parking hours
are as follows: 7 hours for integrated ticket holders, 6 hours for the water park, and 5 hours for the spa.
Traffic
A
From Haeundae Station on Busan Subway Line 2, take Exit 3 and walk 812 meters. For more details,
please refer to the transportation/parking guide on our website.
A
CLUBD OASIS is located on the 3rd, 4th, 5th, and 6th floors of the LCT Mall in Haeundae, Busan. To reach
the ticket office, enter on the 3rd floor and proceed to the 5th floor.
A
From the underground parking lot, use the orange entrances on each floor to reach the 3rd-floor entrance.
If you are entering from the 1st floor, follow the orange guide lines to the 3rd floor.
Ticket
A
You can purchase tickets on the website for your desired date.
Tickets are also available through various online channels such as Naver and Tmon.
A
For online purchases, scan the QR code included in the link sent via SMS at the on-site kiosk to receive your tickets.
For on-site purchases, tickets will be provided immediately at the location.
A
After obtaining the tickets, scan the receipt code on the admission ticket at the entrance to enter. Please note that if you do not use the shoe locker within 20 minutes
after ticket issuance, the system will automatically register your exit. In
this case, please contact a staff member.
A
For tickets purchased on the website, you can check and cancel them through the website's ticket inquiry section.
For tickets purchased through online channels, please contact the
respective channel for assistance. If you encounter difficulties with cancellation, please
call the main phone number at +82 1566-8007.
A
Various discount policies, including those for people with disabilities and national veterans,
can be checked on the website. Please note that these policies may vary depending on the period.
Operation
A
After entering, pass through the main lobby on the 5th floor, then go through the respective men's or women's locker room entrances and the
turnstile entrance to reach the water park on the 4th floor. Please make sure to carry your locker room key during this process.
A
The locker room key can be used for both the shoe locker and the personal item storage locker. Please make sure to check the
locker room number on your admission ticket upon entry.
A
The Cheongsudang open-air bath and special lounge can be accessed through a separate entrance in the 5th-floor sauna. The Sand Spa
and The Horizon ocean view outdoor terrace bar are located on the 6th floor. For more detailed information, please refer to the website.
A
The Cheongsudang open-air bath on the 5th floor allows entry with Spa clothes or swimsuits. The Spa on the 6th floor
only permits entry with Spa clothes. It is convenient to bring your own swimsuit for use.
A
The operating hours of Club D Oasis vary by month, so please check the "Information" tab on the website for details.
A
All facility, food, game, and item purchase costs incurred within the spa and water park can be paid using your
locker room key. Payment can be settled at the payment counter upon exit.
A
Rental items include life vests for 7,000 KRW, beach towels for 10,000 KRW, robes for 10,000 KRW, single sunbeds
for 30,000 KRW, double sunbeds for 60,000 KRW, and infinity pool sunbeds for 50,000 KRW. Sunbeds are rented on a first-come,
first-served basis, and availability
may be limited during peak times. Rentals are available at the rental shop on the 4th floor inside the indoor water park.
A
Reservations for Immunity Workshop VIP 1 and 2 can be made in advance on the website.
If there are no existing reservations, you can also book with the Wave Therapy staff
on the 6th floor. Please note that cancellations on-site are not allowed,
so make sure to adhere to your reservation schedule. For information on fees and hours, please refer to the website.
A
Cabanas for 2 and 4 people are available by reservation only. You can make an advance reservation on
the website. If there are no existing reservations, you can also book at the rental shop on the 4th floor.
Please note that cancellations on-site are not allowed, so make sure to adhere to your reservation schedule.
For information on fees and hours, please refer to the website.
A
For the safety and comfort of all guests, CLUBD OASIS prohibits the following items from being brought in:Food and beverages, Mats, Any glass products, Snorkeling equipment (including snorkel goggles), Fins, Diver masks, Pets, Large water toys (over 1 meter in width or length), Strollers, Wagons, Carts (any wheeled transport devices)
Thank you for your understanding.
A
For internal experience facilities, usage may be restricted if you do not wear the designated attire for each facility.
- For the body slide, the following attire is prohibited: rash guards, swimsuits with metal or plastic hooks, leggings, t-shirts (regardless of material), swimsuits and beach pants with metal attachments, and wrap skirts.
- For the Navigator (tube slide), the following items are prohibited: swimsuits with sharp decorations, earrings, necklaces, piercings, bracelets, hats, glasses, sunglasses, or any attire that may cause injury.
A
In the lazy river and wave pool, wearing a hat is mandatory. Acceptable hats include swim caps, baseball caps, and sun hats. However, sun visors with only a brim are not allowed.
